What to Expect
- What to Expect
Exceptional Customer Service
At Rooter Man, customer service isn’t just a department; it’s our driving force. We believe that resolving your plumbing issues should be a smooth, stress-free experience from start to finish. Our commitment to your satisfaction begins the moment you reach out and extends long after the job is done.
RooterMan was founded in 1970 by CEO, Donald MacDonald, in N. Billerica, MA. RooterMan began franchising in 1981, and currently has over 580 locations throughout the United States and Canada. RooterMan is top rated by Entrepreneur for 15+ years running
#1 Plumbing Franchise
(Entrepreneur Magazine 2003-2020)
- Plumbing & Drain Cleaning Experts
- Exceptional Customer Service
- Respect & Professionalism
- Always Fair Pricing
- WHY CHOOSE US
The RooterMan Difference
Customer service is our #1 priority, here are just a few of the ways that RooterMan provides first class customer service:
Live Phone Operators
When you call, you'll connect directly with a friendly member of our local office team – often Heather or Lucy! We're here in your community, ready to listen to your needs and promptly dispatch a skilled service technician to your home or business. Call us today for that personal, family-owned touch; we're standing by to help!
Live Phone Operators
RooterMan’s live phone operators are available to dispatch a service technician directly to your home or business with as little as a phone call. Call us today to receive friendly service, our operators are standing by for your call and ready to help!
Trained Service Technicians
RooterMan service technicians benefit from RooterMan’s comprehensive training program – ensuring that when a RooterMan technician arrives at your location, they have the knowledge and skills to diagnose the problem that’s occurring using the right service techniques with the latest equipment. With over 50+ years of experience, there’s no problem that RooterMan hasn’t encountered before!
Locally Owned & Operated
Each RooterMan location is locally owned and operated. What this means is that you’ll receive the service professionalism of a national company, but with the customer service of a local business that cares about your satisfaction.
RooterMan Respects Cleanliness
RooterMan respects the cleanliness of your home or business, and will go to great lengths to preserve it. Our service technicians wear shoe coverings when entering your property, and clean up their work areas upon completion of their work.
Solving your Plumbing, Sewer, & Drain Problems
Solving your plumbing, sewer, and drain problems at fair prices is a large component of what has made RooterMan successful for over 50+ years. We aim to build long-lasting relationships with our customers and believe in giving straightforward pricing so that our customers understand the work that will be performed and the costs that will be involved. Your business is important to us at RooterMan, and our fair pricing will reflect it.
- Rooterman
Our Services
clogged drains
Septic Pumping
Water Jetting
- This is what we do
RooterMan To The Rescue!
When plumbing problems strike, you need a team you can trust—and fast. At Rooter Man, we’re your local experts dedicated to tackling any drain, sewer, or plumbing issue with precision and professionalism. From clearing stubborn clogs and repairing leaky pipes to handling complex sewer line excavations and septic system services, we’re equipped with advanced tools and a commitment to doing the job right. Available 7 days a week, we respond swiftly to emergencies, providing honest diagnoses, upfront pricing, and lasting solutions. Count on our family-owned team to bring peace of mind back to your home, ensuring your plumbing runs smoothly and efficiently.
Need Help Now? Call Us!
(877) 232 1520
